Tap the Wickr icon from the list and tap “Uninstall”. On Android devices, go to your phone’s “Settings” menu and open Application Manager.You might also find your old device(s) in the list. If you find any devices with the same name, remove the duplicates. Tap the “Settings” icon in the lower left corner.If you forget your password or terminate the account, you will need to register a new account with a new, unique username. * We DO NOT allow username reuse, to avoid impersonation issues. To add more devices to your Wickr account, please download and install Wickr Me on the target device(s), open the app, and use the "Sign In" option on the initial splash screen.
* You only need to "Create Account" once. The credentials used for this site or the Wickr Pro app will come up as invalid username/password in the Wickr Me app. Note: Your username and password for the Wickr Support website are not connected to your Wickr ID and password. Please retype both to make sure they match. If you are missing a checkmark next to the second password, it does not match your first password.
Try using a combination of upper- and lowercase letters, numbers, and special symbols, and consisting of a minimum of 8 characters. If you are missing a checkmark next to the first password, your password is invalid. You will only know if the username is taken after you press "Submit." We do not do an automatic check on usernames as you type to prevent spammers who could easily create a large list of valid usernames this way. Please use 4-15 alphanumeric characters only (0-9 and a-z). To protect your identity, Wickr Me does not allow the sign or white spaces (i.e., space/tab/newline) so that you cannot use your real name (John Hancock) or email address as your anonymous Wickr ID. If you do not see a checkmark next to your username, the name is invalid.
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